This Privacy Policy describes how shokz.sbs (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
Device Information: Version of web browser, IP address, time zone, and cookie information.
Order Information: Name, billing address, shipping address, payment information (including Visa and MasterCard details processed securely by our payment partners or PayPal), email address, and phone number.
How We Use Your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you regarding your order or customer service inquiries.
Screen our orders for potential risk or fraud.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
We use shipping carriers to deliver your physical products.
We use payment gateways to securely process your Visa, MasterCard, or PayPal payments.
We do not sell, rent, or trade your Personal Information to third parties for their marketing purposes.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information.
Your Rights
If you are a resident of certain jurisdictions (including Canada), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at info@shokz.sbs.
Cookies
We use cookies to optimize your experience on our site and to provide our services. You can control and/or delete cookies as you wish via your browser settings.
Contact
For more information about our privacy practices or if you have questions, please contact our Privacy Compliance Officer by email at info@shokz.sbs or by mail using the details provided below.